Uploading your results
This covers how to get your result into OpenTrack. As an example, we are using the UK's Virtual National Road Relay Championships on 4th-8th April 2020.
From OpenTrack's / the software's point of view, the result submission only requires a performance to be input. You do not have to provide a URL. However, providing one is better as it means your performance can be validated. As such, some race organisers may insist on this. The URL can be any URL you wish, so, ideally it will be an embed code from Strava or Garmin, but if you use a different provider to this, then use their URL.
N.B. If you are a race director looking to input results, instructions are here
You can watch a video showing the process:
Who can submit and how it looks
If you have made an entry, the home page will show a yellow 'Submit Manually' button during the time window for submission:
You need to be logged in, and you need to be the person who made the entry. If you just entered yourself, no problem, but if a team manager entered you, please email them your time and evidence, as they will need to do it. What you see next will look like one of these.
|No entries||Just Me||2+ entries|
Now, you need to go to Strava or Garmin and get a special link. For Strava please follow the instructions EXACTLY.
For other non-distance-running challenges in future, we'll be able to accept a YouTube URL or a link to a photo - perhaps even a pic of a signed witness statement from someone of impeccable credentials!
Our first choice is to get a special link from Strava. This allows us to nicely display your activity in our results page. It is important that you allow us permission to access this information otherwise it cannot be displayed on our webpage.
Making my activity available
There are three ways you could do it:
General Method. Make all you activities available for everyone in your settings.
Watch method. On your watch change the privacy settings for your specific activity to everyone before you upload the activity into Strava. Only those activities loaded after the change of privacy setting can be shared. If you don't you will need to delete the activity in Strava and upload it from your watch again in order to pass it onto OpenTrack.
Website method. After uploading the activity from your watch into strava or after having recorded it using your phone, you can go to the specific activity on your profile and hit the edit button like below, by changing the privacy controls for that specific activity to everyone, it can be displayed on our website.
For the website method edit the privacy settings of the Activity you want to share to Everyone like so:
Sharing your activity
Now that the activity is publically available, we will now show you how to share your activity, you can provide a shareable/embedded URL for Opentrack to use by following the steps below:
1. Go to the activity in question and look for the Share icon:
2. This leads to a popup dialog with some text to select; copy this, and paste it into the OpenTrack results window.
3. The link we need will look like this link below, which is inside what you will have copied from the previous popup. To get this please delete all parts before the https, and the last two symbols after the numbers at the end.
4. This is different from a normal strava activity link, when submitting an activity for a competition, use the SUBMIT MANUALLY button and paste the link in the evidence section like so:
This will allow your race results to be viewable from within the OpenTrack results page.
It is very important that you allow us permission to access this cetain information.
Making the activity available
You can do so with either of the following two methods:
Everything Available: Change the privacy settings in Garmin Garmin: Change the Activities setting to Everyone
Only The Activity Available: Change the privacy settings on your watch before you load the activity into Garmin. Only those activities loaded after the change of privacy setting can be shared. Thus when athletes encounter the problem they will need to delete the activity in Garmin and upload it from their watch again in order to pass it onto OpenTrack.
Sharing your activity
Then you must provide a shareable/embedded URL for Opentrack to use by following the steps below:
Garmin users will likewise see a Share icon at top right, circled in red:
1. Drop this down and you see the word 'embed' at the bottom of the menu:
2. Then copy the text from the resulting popup:
The link we need will look like this link below, which is inside what you will have copied from the previous popup. To get this please delete all parts before the https, and the last two symbols after the numbers at the end.
Alternatively, you could copy the activity link and put embed/ right at the start of the numbers, you can see how it isn't much different from the activity link below.
Paste in your evidence
When submitting an activity for a competition on the opentrack webpage, use the SUBMIT MANUALLY button and paste the link in the evidence section and please type in your time (e.g. 12:37, minutes and seconds separated by colon please!). We do not have electronic timing so will round off these races to the second, so don't bother with tenths or hundredths. Paste in the snippet from above.
If the race is HUUUGE like VNRRC, it can take 15 seconds or more to save our results, but you should see a blue confirmation message in the end.
Please wait five minutes before complaining you are not in the results, as we have a 'cache' in front of the web server that keeps it responsive, and this is how often the results update for the public.
If at first it does not work, please go through the above again carefully. If it gives you a pink error message, please READ the message before contacting us! Volunteers are handling hundreds of emails per day so please be considerate of their time.